{"id":1306,"date":"2025-07-28T15:54:43","date_gmt":"2025-07-28T14:54:43","guid":{"rendered":"https:\/\/bestquartzworktops.com\/?page_id=1306"},"modified":"2025-08-24T04:14:58","modified_gmt":"2025-08-24T03:14:58","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/bestquartzworktops.com\/fr\/return-policy\/","title":{"rendered":"politique de retour"},"content":{"rendered":"
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Politique de retour<\/h1>\n\n

Chez Warner Quartz Stone, tous les plans de travail de laboratoire et les dalles d'ing\u00e9nierie sont fabriqu\u00e9s sur commande selon les sp\u00e9cifications convenues au moment de l'achat. \u00c9tant donn\u00e9 que nous servons des clients commerciaux et industriels (B2B), nous n'acceptons pas les retours ou les \u00e9changes pour des raisons qui ne sont pas li\u00e9es \u00e0 la qualit\u00e9 du produit.<\/p>\n\n

Produits non retournables<\/h2>\n

En raison de la nature personnalis\u00e9e de nos dalles de quartz et de nos comptoirs de laboratoire fabriqu\u00e9s, toutes les commandes sont consid\u00e9r\u00e9es comme d\u00e9finitives et non retournables une fois que la production a commenc\u00e9. Ceci inclut, mais n'est pas limit\u00e9 \u00e0 :<\/p>\n

    \n
  • Dalles coup\u00e9es \u00e0 des dimensions sp\u00e9cifiques<\/li>\n
  • Traitements de surface ou finitions des bords<\/li>\n
  • S\u00e9lection de couleurs ou de motifs en fonction de l'approbation du client<\/li>\n<\/ul>\n\n

    Exceptions - Produits endommag\u00e9s ou d\u00e9fectueux<\/h2>\n

    Si votre commande arrive avec des dommages caus\u00e9s lors de l'exp\u00e9dition, ou s'il y a un d\u00e9faut de fabrication confirm\u00e9, veuillez nous en informer dans les d\u00e9lais suivants 7 jours<\/strong> de la livraison. Les r\u00e9clamations pr\u00e9sent\u00e9es apr\u00e8s cette p\u00e9riode ne seront pas accept\u00e9es.<\/p>\n

    Pour traiter une demande de qualit\u00e9, nous avons besoin de<\/p>\n

      \n
    • Des photos ou des vid\u00e9os claires du d\u00e9faut ou du dommage<\/li>\n
    • Preuve de la date de livraison et documents d'exp\u00e9dition<\/li>\n
    • Inspection par notre \u00e9quipe technique (\u00e0 distance ou sur place, selon le lieu)<\/li>\n<\/ul>\n

      En cas de v\u00e9rification, nous remplacerons le produit ou proc\u00e9derons \u00e0 un remboursement partiel, en fonction de la situation et de vos pr\u00e9f\u00e9rences.<\/p>\n\n

      Remarques importantes<\/h2>\n
        \n
      • Les variations de couleur et de motif sont inh\u00e9rentes \u00e0 l'ing\u00e9nierie du quartz. Les petites diff\u00e9rences par rapport aux \u00e9chantillons ou aux pi\u00e8ces expos\u00e9es ne sont pas consid\u00e9r\u00e9es comme des d\u00e9fauts.<\/li>\n
      • Les retours non autoris\u00e9s ne seront ni accept\u00e9s ni rembours\u00e9s.<\/li>\n
      • Toutes les d\u00e9cisions de retour et de remplacement sont prises \u00e0 la seule discr\u00e9tion du service de contr\u00f4le de la qualit\u00e9 de Warner Quartz Stone.<\/li>\n<\/ul>\n\n

        Nous contacter<\/h2>\n

        Si vous avez des questions concernant votre commande ou si vous souhaitez signaler un probl\u00e8me, veuillez contacter notre \u00e9quipe \u00e0 l'adresse suivante :<\/p>\n

          \n
        • Courriel :<\/strong> info@bestquartzworktops.com<\/li>\n
        • T\u00e9l\u00e9phone :<\/strong> +86-13420298302<\/li>\n
        • Adresse :<\/strong> No. 18, Kejian Street, Fusha Town, Zhongshan, Guangdong, Chine<\/li>\n<\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Warner Quartz Stone n'accepte les retours que dans le cas de produits endommag\u00e9s ou d\u00e9fectueux. Tous les comptoirs et dalles de quartz sont fabriqu\u00e9s sur mesure pour les clients B2B et ne sont pas retournables une fois la production commenc\u00e9e. Les r\u00e9clamations doivent \u00eatre signal\u00e9es dans les 7 jours suivant la livraison, accompagn\u00e9es de preuves et de photos.<\/p>","protected":false},"author":1,"featured_media":1509,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1306","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nReturn & Refund Policy | Warner B2B Custom Quartz Worktops<\/title>\n<meta name=\"description\" content=\"Learn about Warner Quartz Stone\u2019s return policy for custom B2B quartz products. 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