{"id":1306,"date":"2025-07-28T15:54:43","date_gmt":"2025-07-28T14:54:43","guid":{"rendered":"https:\/\/bestquartzworktops.com\/?page_id=1306"},"modified":"2025-08-24T04:14:58","modified_gmt":"2025-08-24T03:14:58","slug":"politica-de-devolucao","status":"publish","type":"page","link":"https:\/\/bestquartzworktops.com\/pt\/return-policy\/","title":{"rendered":"pol\u00edtica de devolu\u00e7\u00e3o"},"content":{"rendered":"
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Pol\u00edtica de devolu\u00e7\u00e3o<\/h1>\n\n

Na Warner Quartz Stone, todos os tampos de laborat\u00f3rio e placas de engenharia s\u00e3o fabricados por encomenda de acordo com as especifica\u00e7\u00f5es acordadas no momento da compra. Uma vez que servimos clientes comerciais e industriais (B2B), n\u00e3o aceitamos devolu\u00e7\u00f5es ou trocas por motivos n\u00e3o relacionados com a qualidade do produto.<\/p>\n\n

Produtos n\u00e3o retorn\u00e1veis<\/h2>\n

Devido \u00e0 natureza personalizada das nossas placas de pedra de quartzo e bancadas de laborat\u00f3rio fabricadas, todas as encomendas s\u00e3o consideradas finais e n\u00e3o podem ser devolvidas ap\u00f3s o in\u00edcio da produ\u00e7\u00e3o. Isto inclui, mas n\u00e3o est\u00e1 limitado a:<\/p>\n

    \n
  • Lajes cortadas com dimens\u00f5es espec\u00edficas<\/li>\n
  • Tratamentos de superf\u00edcie ou acabamentos de bordos<\/li>\n
  • Sele\u00e7\u00e3o de cores ou padr\u00f5es com base na aprova\u00e7\u00e3o do cliente<\/li>\n<\/ul>\n\n

    Excep\u00e7\u00f5es - Produtos danificados ou defeituosos<\/h2>\n

    Se a sua encomenda chegar com danos causados durante o transporte ou se houver um defeito de fabrico confirmado, notifique-nos no prazo de 7 dias<\/strong> da entrega. As reclama\u00e7\u00f5es apresentadas ap\u00f3s este per\u00edodo n\u00e3o ser\u00e3o aceites.<\/p>\n

    Para processar uma reclama\u00e7\u00e3o de qualidade, necessitamos de<\/p>\n

      \n
    • Fotografias ou v\u00eddeos n\u00edtidos do defeito ou dano<\/li>\n
    • Prova da data de entrega e documentos de expedi\u00e7\u00e3o<\/li>\n
    • Inspe\u00e7\u00e3o pela nossa equipa t\u00e9cnica (\u00e0 dist\u00e2ncia ou no local, consoante a localiza\u00e7\u00e3o)<\/li>\n<\/ul>\n

      Se tal for verificado, procederemos \u00e0 substitui\u00e7\u00e3o do produto ou a um reembolso parcial, consoante a situa\u00e7\u00e3o e a sua prefer\u00eancia.<\/p>\n\n

      Notas importantes<\/h2>\n
        \n
      • A varia\u00e7\u00e3o de cores e padr\u00f5es \u00e9 inerente ao quartzo projetado. Pequenas diferen\u00e7as em rela\u00e7\u00e3o a imagens de amostra ou pe\u00e7as de exposi\u00e7\u00e3o n\u00e3o s\u00e3o consideradas defeitos.<\/li>\n
      • As devolu\u00e7\u00f5es n\u00e3o autorizadas n\u00e3o ser\u00e3o aceites ou reembolsadas.<\/li>\n
      • Todas as decis\u00f5es de devolu\u00e7\u00e3o e substitui\u00e7\u00e3o ficam ao crit\u00e9rio exclusivo do departamento de controlo de qualidade da Warner Quartz Stone.<\/li>\n<\/ul>\n\n

        Contactar-nos<\/h2>\n

        Se tiver d\u00favidas sobre a sua encomenda ou se precisar de comunicar um problema, contacte a nossa equipa atrav\u00e9s do seguinte endere\u00e7o<\/p>\n

          \n
        • Correio eletr\u00f3nico:<\/strong> info@bestquartzworktops.com<\/li>\n
        • Telefone:<\/strong> +86-13420298302<\/li>\n
        • Endere\u00e7o:<\/strong> No. 18, Kejian Street, Fusha Town, Zhongshan, Guangdong, China<\/li>\n<\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          A Warner Quartz Stone s\u00f3 aceita devolu\u00e7\u00f5es no caso de produtos danificados ou defeituosos. Todas as bancadas e placas de quartzo s\u00e3o feitas por medida para clientes B2B e n\u00e3o podem ser devolvidas ap\u00f3s o in\u00edcio da produ\u00e7\u00e3o. As reclama\u00e7\u00f5es devem ser comunicadas no prazo de 7 dias ap\u00f3s a entrega, com prova e fotografias.<\/p>","protected":false},"author":1,"featured_media":1509,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1306","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nReturn & Refund Policy | Warner B2B Custom Quartz Worktops<\/title>\n<meta name=\"description\" content=\"Learn about Warner Quartz Stone\u2019s return policy for custom B2B quartz products. 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